Hotline for Israel/Palestine
A texting hotline promoting education for peace
Text 617-313-2125
Mission Statement
The Hotline for Israel/Palestine is an educational initiative dedicated to transparent, multi-partisan, and dialogue-focused engagement with the Israeli-Palestinian conflict. We believe that lack of information and preconceived notions are barriers to nuanced conversations — barriers that can lead to hate on all sides — and that education and dialogue are the best ways to counter that hate. However, it’s often hard to know where to start.
Through our texting hotline service and educational resources, we teach people how to educate themselves by answering questions, providing resources from many perspectives, and helping people develop their own informed and nuanced positions.
Our goal is twofold: to equip users with information, and to expose users to a range of existing beliefs.
To accomplish this goal, our volunteers are trained to respond to questions not by sharing their own opinion, but by providing resources from different perspectives to help the user understand the range of viewpoints on any given topic.
Depending on the question, volunteers may bring different sources. If the question is more historical or fact-based, volunteers will draw upon a range of sources to provide the most accurate information possible, usually sending news or governmental reports, or even white papers. If the question is more about beliefs, volunteers may send a few op-eds or social media threads to give the user a sense of what is out there, but that does not mean the volunteer is endorsing those views, implicitly claiming that they are factually correct, or equating the morality of different narratives.
To see our approach in action, explore the below FAQs
last updated 11/20/2023
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The United Nations defines genocide in Article II of the Genocide Convention as:
“Any of the following acts committed with intent to destroy, in whole or in part, a national, ethnical, racial or religious group, as such:
Killing members of the group;
Causing serious bodily or mental harm to members of the group;
Deliberately inflicting on the group conditions of life calculated to bring about its physical destruction in whole or in part;
Imposing measures intended to prevent births within the group;
Forcibly transferring children of the group to another group.”
https://www.un.org/en/genocideprevention/genocide.shtml
To support the label genocide, some have pointed to Israel’s policies during the current conflict, the rules of engagement in times of war, and the nature of its bombing campaign. They have argued that the number of civilian casualties and the de-facto depopulation of northern Gaza point to genocide and the intentional destruction of the Palestinian people. Learn more here: https://www.aljazeera.com/opinions/2023/11/2/a-genocide-is-under-way-in-palestine
While acknowledging the civilian death toll in Gaza, Israel has maintained that it is engaged in war and that there is no indication of any attempt to eradicate or intentionally harm the Palestinian people as a whole. In fact, Israel argues that its habit of warning civilian populations before attacks, of allowing humanitarian aid to enter conflict areas and of conducting relatively targeted strikes indicates the exact opposite: https://www.haaretz.com/opinion/2023-11-01/ty-article-opinion/.premium/israel-is-not-committing-genocide-in-gaza/0000018b-8785-d055-afbf-b7a75d450000?lts=1700587783609
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The term “apartheid” originally referred to a series of laws passed in South Africa between 1948 and the 1990s, institutionalizing racial discrimination and the dominance of the nation's white minority: https://www.sahistory.org.za/article/history-apartheid-south-africa
The United Nations later generalized the term, declaring and formally defining the "Crime of Apartheid" and racial segregation: https://legal.un.org/avl/ha/cspca/cspca.html
Critics of Israel have indeed used the label apartheid when referring to Israel's relation to the Palestinians. See for example: https://www.amnesty.org/en/wp-content/uploads/2022/02/MDE1552342022ENGLISH.pdf
However, the accuracy of the term is contested: https://www.standwithus.com/factsheet-apartheid-slander
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There appears to be no formal definition of the word “terrorism” in international law. However, many nations have adopted their own definitions, and several United Nations resolutions and conventions refer to terrorism and characterize it. For example, the United Nations Security Council Resolution on International Cooperation in the Fight Against Terrorism defines it as “criminal acts, including against civilians, committed with the intent to cause death or serious bodily injury, or taking of hostages, with the purpose to provoke a state of terror in the general public.”
The resolution also declares that terrorist acts "...are under no circumstances justifiable by considerations of a political, philosophical, ideological, racial, ethnic, religious or other similar nature.” Learn more here: https://digitallibrary.un.org/record/532676?ln=en
Hamas began as an offshoot of the Muslim Brotherhood, which you can learn more about here: https://www.cfr.org/backgrounder/egypts-muslim-brotherhood#:~:text=Founded%20in%20Egypt%20in%20the,Spring%20in%20the%20early%202010s.
However, in 1988 Hamas published a charter calling for violent eradication of Israel and of the Jews living within its borders and positioned itself as a religiously-oriented armed resistance organization. You can read it here: https://irp.fas.org/world/para/docs/880818a.htm
Notably, they updated their charter in 2017 and removed some of the calls for violence against Jews and Israel. You can read that one here: https://www.middleeasteye.net/news/hamas-2017-document-full
Hamas is designated a terrorist organization by the US and other countries because, since its inception, it has directed attacks against civilian targets. These include suicide bombings, rocket attacks and kidnappings. See here: https://www.state.gov/foreign-terrorist-organizations/
Some, notably Turkey, call Hamas not a terrorist organization, but a “liberation group.” You can read about that here: https://www.reuters.com/world/middle-east/turkeys-erdogan-says-hamas-is-not-terrorist-organisation-2023-10-25/
Al Jazeera calls Hamas a “Palestinian armed group,” and explains it’s history here: https://www.aljazeera.com/news/2023/10/8/what-is-the-group-hamas-a-simple-guide-tothe-palestinian-group
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Many observers of the current Israel-Gaza war have called for an immediate ceasefire, on humanitarian grounds.
Israel has repeatedly argued against the ceasefire on several grounds. They observe that Hamas appears unrepentant and entirely committed to continued attacks on Israeli civilians. Consequently, the claim is that Hamas will use any ceasefire to re-arm and entrench, only prolonging the war. See here: https://twitter.com/AJCGlobal/status/1720068833028059335
Second, Israel argues that Hamas has a history of violating ceasefires and consequently a ceasefire with them cannot be negotiated in good faith: https://www.jpost.com/opinion/hadar-goldin-is-the-victim-of-a-humanitarian-cease-fire-564520
Finally, Israel maintains that a major goal of the current operation is the rescue of the hundreds of Israeli hostages still held by Hamas. They fear that a ceasefire would allow Hamas to move the hostages with impunity and void any intelligence Israel currently has regarding their whereabouts: https://www.ajc.org/news/6-reasons-why-an-israel-hamas-ceasefire-is-not-the-right-path-forward#:~:text=Israel%20has%20been%20firm%20that,on%20the%20hostages%27%20current%20whereabouts
Supporters of the ceasefire argue that the humanitarian toll is unbearable and that no strategic or military goal, even if legitimate, can justify the level of harm being done to Gaza and its population. Ceasefire proponents also claim that the most effective way to ensure the release of the Israeli hostages is by means of diplomatic negotiations. They argue that the military operation actually puts the hostages at greater risk and reduces the chances of their safe release. https://www.amnesty.org/en/petition/demand-a-ceasefire-by-all-parties-to-end-civilian-suffering/
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For context, in 2005 Israel withdrew its troops from Gaza, leaving it under the control of the Palestinian Authority (PA), the Palestinian governing body established by the 1993-1995 Oslo Peace Accords: https://www.npr.org/2005/09/12/4841877/last-israeli-troops-exit-gaza-strip
However, in 2007, Hamas wrested control of Gaza from the PA: https://web.archive.org/web/20080907211849/http://www.pchrgaza.org/files/PressR/English/2007/news/54-2007.html https://irp.fas.org/world/para/docs/880818a.htm
Consequently Israel and Egypt, the two countries bordering Gaza, imposed a joint blockade on the region with the stated goal of keeping weapons out of the hands of Hamas, and with the occasional support of the Palestinian Authority: https://www.aljazeera.com/news/2014/12/12/abbas-supports-egypt-action-on-gaza-tunnels/
The blockade has been a significant source of tension between Israel and Hamas, driving a long and violent series of conflicts including a variety of attacks on Israel by Hamas and Israeli retaliations in the form of air strikes and ground incursions: https://www.britannica.com/place/Gaza-Strip/Blockade
While Israel has generally allowed basic necessities into Gaza, the blockade has been accused of causing significant hardship and humanitarian crises within the Gaza Strip: https://www.theguardian.com/world/2010/nov/30/israel-accused-over-gaza-blockade
Following the October 7th attack on Israel by Hamas, Israel imposed a total blockade disallowing the entry of all goods into Gaza. The total blockade lasted until October 18th when restrictions were eased to allow entry of humanitarian aid into the region: https://www.reuters.com/world/middle-east/israel-will-not-allow-gaza-supplies-israel-not-block-egypt-pm-2023-10-18/
The current blockade has drawn significant criticism for creating shortages of basic necessities in Gaza. However Israel has declared that it will not be lifted until the hostages abducted by Hamas are returned to Israel safely: https://www.bbc.com/news/world-middle-east-67051292
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